Customer Background
Our customer, a prominent US-based manufacturer, is at the forefront of delivering comprehensive smart lighting and controls systems. With a legacy spanning over 125 years, their unrivalled expertise and a passionate team have propelled them to a global market leadership position. Offering innovative end-to-end solutions that encompass smart controls, LED lighting, and seamless installation, their commitment to excellence has set new standards in the industry.
Customer Need
Faulty LED drivers present challenges for distributors and installers during the replacement process, requiring precise matching of input and output parameters with existing drivers. New drivers also need to be tuned by physically connecting them to programming tools, before commissioning them to a new site. To overcome these hurdles, the customer collaborated with Softdel to develop a mobile application that automatically identified replacement drivers and seamlessly tuned them to the appropriate configurations, ensuring faster turnarounds with utmost convenience.
Softdel’s Solution
- Softdel, harnessing the prowess of its UI/UX and mobile center of excellence, developed a mobile app equipped with a comprehensive product catalogue that allowed for effortless searching, identification, and recommendation of replacement drivers.
- This NFC-enabled smartphone app connects to the LED driver, to read the existing faulty driver and quickly recommend an optimal replacement driver, empowering distributors with a remarkably swift turnaround time for installations.
- The app's capabilities extend beyond mere identification, granting installers the ability to program crucial parameters such as output current, dimming curve, control voltage, and much more.
Standards and Technology
Communication Protocols: NFC
Framework: Xamarin
Platform: Android and iOS
Database: SQLite
Tool: Visual Studio
Technologies: C#
Benefits
- Streamlining maintenance: This mobile application helped distributors and installers to identify and replace faulty LED drivers quickly, thus reducing downtime and improving productivity.
- Greater efficiency: The app's NFC-enabled smartphone connection helped accurately read the faulty driver's input and output parameters, empowering installers with an unparalleled level of precision and customisation.
- Enhanced user experience: The embedded product catalogue, easy-to-use user interface, and instant driver recommendations won over end users instantly.
